Recent Heap Outages and Issues
- Apr 112024
Lasted 43 minutes
Our engineering team has identified the root cause of the delayed syncs and is working on a solution. No data is lost. We will post an update in one hour. - Apr 102024
Lasted about 1 hour
Our engineering team has identified the root cause of the delayed syncs and is working on a solution. No data is lost. We will post an update in one hour. - Apr 32024
Lasted about 3 hours
We are currently experiencing delays for Connect Syncs. All environments appear to be affected. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 30 minutes. - Apr 12024
Lasted about 3 hours
Some customers may notice a delay in their Heap syncs.
StatusTicker has been monitoring Heap since December 2017.
Sign in to view the full Heap incident history
About Heap Monitoring
StatusTicker monitors the status of Heap and all other cloud services. We show you the current status of Heap and all other services. We also show you the most recent Heap outage history.
About Heap
HeapAnalytics is a web and mobile analytics platform that helps businesses track and analyze user behavior on their websites and apps. It offers a wide range of tools and features to help companies make data-driven decisions and improve their overall user experience.
Recent Heap Outage and Status History
April 2024
March 2024
February 2024
- Alert
- Warning
- Info / Maintenance
Heap Components
StatusTicker monitors the following components of Heap:
- AWS (us-east-1)
- App
- Data Collection
- Heap Connect
- Integrations - Destinations
- Integrations - Sources
- Notifications and Alerts
- Session Replay
Frequently Asked Questions
No, Heap is not having an outage right now. The Heap status here can help you determine if there is a global outage and Heap is down for everyone or it is just you that is experiencing problems.
The last outage for Heap was on February 6, 2024 and lasted for about 2 hours.
Yes, you can! Sign up for free to receive alerts when Heap goes down. You can also monitor Heap status from your dashboard.
If Heap is up but you can’t access the page, try one of the below solutions:
- Check the @heap Twitter account for updates
- Check the Heap website for more information
- Check the Heap official status page for updates
StatusTicker is your go-to platform for consolidating status updates. Our service seamlessly gathers information from various cloud services, allowing you to monitor the pulse of crucial components affecting your business.
You take total control by configuring notifications through channels like Slack, Teams, PagerDuty, and more. And you'll be fully informed about issues or scheduled maintenance for the services you're monitoring. Sign up for free today.