Is AppRiver down?

AppRiver current status is alert.

Last checked

Recent AppRiver Outages and Issues

  • Apr 112024
    We have identified sporadic issues with accessing Email Threat Protection features such as Quarantine/ETP logs/User settings. We are actively working on resolving this issue.
  • Apr 42024
    We are currently investigating an issue with Support phone systems. Please email us at [email protected] or [email protected] to report issues.
  • Apr 32024
    To better assist our customers and partners more promptly, we have made some changes to the IVR menu. When calling in, please listen carefully to the dial options. The updated IVR menu will be active starting on 4/10/2024. Below is a copy of our updated IVR menu options for your reference: 1. For Threat Protection or Customer Portal Support – Press 1 2. For Encryption, Archive, Social Media capture or Backup Support – Press 2 3. For help with Microsoft Licensing and Support – Press 3 - For Microsoft Domain Verifications, License upgrades, Scheduled reductions, CSP transition & Pending installations - Press 1 - For Microsoft 365 or Hosted Exchange Support – Press 2 4. For Carbonite Support - Press 4 5. For Webroot Support - Press 5
  • Mar 262024
    We are currently investigating an issue with our SMS provider for our 2FA codes not being sent externally. We are confirming the issue and working with the vendor for resolution. As a workaround, an admin can reset your 2FA and setup 2FA using a authenticator app. We apologize for any inconvenience this may currently be causing.

StatusTicker has been monitoring AppRiver since May 2023.

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About AppRiver Monitoring

StatusTicker monitors the status of AppRiver and all other cloud services. We show you the current status of AppRiver and all other services. We also show you the most recent AppRiver outage history.

About AppRiver

Beneficiariescustomers can get email security and protection through AppRiver's services.

Recent AppRiver Outage and Status History

April 2024

March 2024

February 2024

  • Alert
  • Warning
  • Info / Maintenance

AppRiver Components

StatusTicker monitors the following components of AppRiver:

  • Archive Services
  • CloudAlly Backup
  • Customer Portal Interface
  • DNS Hosting
  • Datacenter
  • Email Continuity
  • Encryption Services
  • Office 365
  • Secure Hosted Exchange
  • Support Infrastructure
  • Threat Protection

Frequently Asked Questions

Yes, AppRiver is having an outage right now. The AppRiver status here can help you determine if there is a global outage and AppRiver is down for everyone or it is just you that is experiencing problems.

The last outage for AppRiver was on April 3, 2024.

Yes, you can! Sign up for free to receive alerts when AppRiver goes down. You can also monitor AppRiver status from your dashboard.

If AppRiver is up but you can’t access the page, try one of the below solutions:

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