Is Atlassian Support down?

Atlassian Support current status is clear.

Last checked

Recent Atlassian Support Outages and Issues

  • Apr 52024
    We are investigating issues with customers' ability to submit support tickets. We will provide updates here as we have them. If you have an urgent technical issue, you can reach out to us using the following email addresses: https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html
  • Aug 302023

    Lasted about 1 hour

    We are investigating reports of intermittent errors for login to Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Jira Product Discovery, Compass, and Atlassian Analytics Cloud customers. We will provide more details once we identify the root cause.
  • Jul 62023
    We are investigating an issue with an internal infrastructure component that is impacting multiple Cloud products, including Jira Software, Bitbucket, Jira Service Management and Confluence, and customers. These issues include performance impact and, in some cases, outages. Users may experience slow loading and uploading of attachments, login issues or inability for new customers to sign up. We have identified the root cause and are actively working on the service recovery.
  • Jul 62023
    We are investigating reports of errors during login for some customers that is impacting some Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Product Discovery, and Atlassian Analytics Cloud customers. We will provide more details within the next hour.

StatusTicker has been monitoring Atlassian Support since February 2019.

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About Atlassian Support Monitoring

StatusTicker monitors the status of Atlassian Support and all other cloud services. We show you the current status of Atlassian Support and all other services. We also show you the most recent Atlassian Support outage history.

About Atlassian Support

Atlassian Support is an online platform that provides user assistance and technical support for Atlassian software products such as Jira, Confluence, and Bitbucket. It offers a range of resources including documentation, forums, and ticket-based support to help customers resolve any issues or questions they may have while

Recent Atlassian Support Outage and Status History

May 2024

April 2024

March 2024

  • Alert
  • Warning
  • Info / Maintenance

Atlassian Support Components

StatusTicker monitors the following components of Atlassian Support:

  • API Docs
  • Blogs
  • Careers
  • Community
  • Content Delivery
  • Downloads Access
  • Knowledge Base
  • Preferences Center
  • Public Issues Tracker
  • Search
  • Support Portal
  • Ticketing
  • Training

Frequently Asked Questions

No, Atlassian Support is not having an outage right now. The Atlassian Support status here can help you determine if there is a global outage and Atlassian Support is down for everyone or it is just you that is experiencing problems.

The last outage for Atlassian Support was on April 5, 2024 and lasted for about 1 hour.

Yes, you can! Sign up for free to receive alerts when Atlassian Support goes down. You can also monitor Atlassian Support status from your dashboard.

If Atlassian Support is up but you can’t access the page, try one of the below solutions:

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