Is Auth0 down?

Auth0 current status is clear.

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Recent Auth0 Outages and Issues

  • Mar 82024

    Mar 8, 20:31 UTC
    Postmortem - A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20240306_Tenant_Creation_Failing_in_Public_Cloud_US4.pdf](https://cdn.auth0.com/website/20240306_Tenant_Creation_Failing_in_Public_Cloud_US4.pdf)

    Mar 6, 23:34 UTC
    Resolved - This issue has now been fully resolved and we are no longer observing issues with new tenant creation in US-4.

    Mar 6, 23:26 UTC
    Monitoring - The fix for this issue has been applied and we are now monitoring the results.

    Mar 6, 22:46 UTC
    Identified - We are in the final release stages of implementing a fix for this issue. We will provide our next update once this has completed.

    Mar 6, 20:48 UTC
    Identified - Our Engineering team is currently awaiting the deployments which will finish resolving this issue for all customers in US4. We are continuing to work on the fix for this and we expect this to be completed within the next two hours. We will post additional updates here at that time. Our mitigation steps are in progress as expected and we are working to fully restore service to new tenant creation in US4 as quickly as possible.

    Mar 6, 18:06 UTC
    Identified - Our mitigation steps for this issue are still in progress. We expect this may take up to 2 hours. We will provide additional updates at that time.

    Mar 6, 16:11 UTC
    Identified - Following extensive evaluation it was determined by our Engineering team that this issue was limited in scope to tenant creation and we did not initially observe impact to any customer logins or authentication flows. We are continuing to apply a fix for this and we will provide updates here once this has been fully mitigated in Public Cloud US-4.

    Mar 6, 15:51 UTC
    Identified - We are working on an initial fix to rectify this issue. We will confirm here once all mitigation actions have been applied and provide an additional update on this issue in 60 minutes.

    Mar 6, 15:25 UTC
    Identified - Our Engineering team is continuing to review the mitigation steps we have identified. We will provide additional updates in approximately 30 minutes.

    Mar 6, 15:10 UTC
    Identified - Our Engineering team has identified a configuration which may be causing this issue and we are working further to understand the scope of impact and review necessary mitigation steps to remediate impact.

    Mar 6, 15:02 UTC
    Investigating - Our Engineering team is currently investigating an issue impacting tenant creation in our US4 Public Cloud Environment. We will post additional updates here as our investigation progresses

  • Feb 142024

    Lasted less than a minute

    Feb 14, 20:19 UTC
    Postmortem - A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20240130-Manage\_Dashboard\_is\_Inaccessible.pdf](https://cdn.auth0.com/blog/20240130-Manage_Dashboard_is_Inaccessible.pdf)

    Jan 30, 18:51 UTC
    Resolved - Manage Service has been stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

    Jan 30, 18:34 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.

    Jan 30, 18:08 UTC
    Identified - We have identified the root cause and are working on a fix.

    Jan 30, 17:53 UTC
    Investigating - We are currently investigating an incident that impacted our Manage Dashboard services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  • Jan 302024

    Jan 30, 21:52 UTC
    Postmortem - A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20240116-Service_Disruption_on_US-4_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20240116-Service_Disruption_on_US-4_Public_Cloud_Environment.pdf)

    Jan 16, 22:01 UTC
    Resolved - Services has been stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

    Jan 16, 21:56 UTC
    Identified - On January 16, 2024, our US-4 Public Cloud Environment experienced a service disruption between 19:15 and 19:24 UTC. Impacted users would have experienced intermittent logins and received 4xx or 5xx error messages. Our Engineering team is continuing to investigate the errors and monitor the situation. The issue has self-resolved and there is no active impact.

  • Jan 222024

    Jan 22, 14:58 UTC
    Postmortem - A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2023108\_Increased\_Error\_Rates\_Impacting\_Subset\_of\_Customers.pdf](https://cdn.auth0.com/website/2023108_Increased_Error_Rates_Impacting_Subset_of_Customers.pdf)

    Jan 8, 18:39 UTC
    Resolved - Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for any impact this had on you and your users.

    Jan 8, 18:36 UTC
    Monitoring - Our Engineering team has confirmed that customers may have been impacted by an earlier service degradation experienced by our third party provider. Impact from this issue has now subsided / self-resolved and we are continuing to monitor.

    Jan 8, 18:21 UTC
    Investigating - We are currently investigating increased error rates and latency affecting a subset of customers. Our Engineering team is working urgently to review this issue and we will post further updates here as our investigation progresses.

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About Auth0 Monitoring

StatusTicker monitors the status of Auth0 and all other cloud services. We show you the current status of Auth0 and all other services. We also show you the most recent Auth0 outage history.

About Auth0

Auth0 is a platform that provides authentication and authorization services for web and mobile applications. It allows developers to easily add user authentication to their projects, without the need to build and maintain a custom authentication system.

Recent Auth0 Outage and Status History

March 2024

February 2024

January 2024

  • Alert
  • Warning
  • Info / Maintenance

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There have been no outages for Auth0 in the past 90 days.

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