Is Chameleon down?

Chameleon current status is warning.

Last checked

Recent Chameleon Outages and Issues

  • Feb 62024
    This is a repeat of the previous incident (https://status.chameleon.io/incidents/x12r73srmcg2). Please check back for updates as we will update when we have more information on when all of Chameleon's services are back up and running. Customers may experience issues opening Chameleon's Builder in their applications, exporting reports, or loading certain Chameleon Dashboard pages.
  • Feb 62024
    We are currently investigating this issue.
  • Oct 182023
    Impact: If your use of Chameleon depends on selecting page elements that reside within iframes, those specific Chameleon Experiences may not not be running correctly. Working: Main page is app.acme.com and the iframe is app.acme.com Not working: Main page is app.acme.com and the iframe is content.acme.com Further context is that prior to Chrome 115, iframes on the same origin (e.g. app.acme.com and content.acme.com) allowed their content is be accessible to the parent page. Chameleon uses this same-origin access pattern to find and attach Chameleon Experiences to the element found within an iframe. However, starting in Chrome 115, Google removed support for modifying a property called `document.domain` which permits this behavior. Now, because Google has disabled this feature, Chameleon cannot currently directly access content of iframes with subdomains that differ from the parent page. The Chameleon team is working quickly to restore full support for same-origin iframes. We plan to ship an early version of this to impacted customers in the coming days. If you are using iframes in the way described above, please reach out to your account manager or [email protected] let us know. Also indicate if you want to be added to the iframe feature preview when it's ready. Workaround: In the meantime, the workaround is to match the domain of the content inside an iframe with the content outside of the iframe (referenced as "Working:" above). Some teams we're in contact with have had success in simply proxying their iframed content through the same domain as their main page (let us know if you want more information on how to do this).
  • Aug 302023
    We're investigating reports of published Chameleon experiences showing as unpublished/Inactive in the Chameleon dashboard. Will update when we have more information

StatusTicker has been monitoring Chameleon since June 2019.

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About Chameleon Monitoring

StatusTicker monitors the status of Chameleon and all other cloud services. We show you the current status of Chameleon and all other services. We also show you the most recent Chameleon outage history.

About Chameleon

Chameleon is a platform that helps businesses design, deploy, and manage user onboarding experiences for their websites or applications. This allows companies to create a personalized and seamless user experience, leading to increased user retention and satisfaction.

Recent Chameleon Outage and Status History

May 2024

April 2024

March 2024

  • Alert
  • Warning
  • Info / Maintenance

Chameleon Components

StatusTicker monitors the following components of Chameleon:

  • Data API
  • HelpBar Search API
  • Heroku
  • JavaScript CDN
  • Privacy notifications
  • Sidebar API
  • Transactional emails
  • User profile API

Frequently Asked Questions

No, Chameleon is not having an outage right now. The Chameleon status here can help you determine if there is a global outage and Chameleon is down for everyone or it is just you that is experiencing problems.

The last outage for Chameleon was on December 16, 2022 and lasted for 1 day.

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