Is Cognito down?

Cognito current status is clear.

Last checked

Recent Cognito Outages and Issues

  • Oct 212022
    We are implementing a fix for a bad deploy that is impacting some identity searches
  • Jun 272022
    Upstream data provider errors

    Lasted about 1 hour

    An upstream data provider is currently experiencing issues. They are aware of the problem and are working to remediate. This is not likely to impact your requests, but could increase 95p response times.
  • Jan 12022
    ID document processing has an increased error rate. The issue has been found and a workaround is in progress. Any ID documents that cannot be processed are still stored in your account and can be overridden at any time, and users are able to complete all steps in their session. This does not affect Lightning, Liveness, or the Risk Engine.
  • Dec 152021
    Upstream hosting provider

    Lasted 20 minutes

    Our upstream hosting provider, AWS `us-west-2`, is having intermittent connectivity problems. We are monitoring the situation.

StatusTicker has been monitoring Cognito since October 2016.

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About Cognito Monitoring

StatusTicker monitors the status of Cognito and all other cloud services. We show you the current status of Cognito and all other services. We also show you the most recent Cognito outage history.

About Cognito

CognitoHQ offers a suite of tools for businesses to manage and secure their cloud infrastructure, allowing for easy collaboration and maintenance of applications and data.

Recent Cognito Outage and Status History

May 2024

April 2024

March 2024

  • Alert
  • Warning
  • Info / Maintenance

Cognito Components

StatusTicker monitors the following components of Cognito:

  • API
  • Dashboard
  • Documentation
  • Flow
  • Playground Dashboard
  • Sandbox API

Frequently Asked Questions

No, Cognito is not having an outage right now. The Cognito status here can help you determine if there is a global outage and Cognito is down for everyone or it is just you that is experiencing problems.

The last outage for Cognito was on November 26, 2019 and lasted for 39 minutes.

Yes, you can! Sign up for free to receive alerts when Cognito goes down. You can also monitor Cognito status from your dashboard.

If Cognito is up but you can’t access the page, try one of the below solutions:

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