Is Customer.io down?
Customer.io current status is clear.
Last checked
Recent Customer.io Outages and Issues
- Apr 242024
Lasted 2 minutes
We are experiencing a temporary issue resulting in some customers seeing their outgoing email fail with an error message "there is no from address" in US and EU regions. They will be retried shortly. This error is being resolved, and will result only in a delay, not data loss. All other functionalities are working as expected. - Apr 242024
Lasted 28 minutes
The message sending delay issue is resolved. However, message previews are still timing out in some workspaces — most notably impacting the code editor. - Apr 232024
Lasted about 1 hour
Engineers are investigating an issue impacting message previews and email code editor. All other functionalities are working, there is no data loss. - Apr 222024
Lasted about 2 hours
We are investigating an issue that may cause some processing delays for some customers. All data are being stored and will be processed once this issue is resolved. No other functionality is affected.
StatusTicker has been monitoring Customer.io since September 2020.
Sign in to view the full Customer.io incident history
About Customer.io Monitoring
StatusTicker monitors the status of Customer.io and all other cloud services. We show you the current status of Customer.io and all other services. We also show you the most recent Customer.io outage history.
About Customer.io
Customer.io is a customer communication platform that allows businesses to send targeted and personalized messages to their customers through multiple channels, including email, SMS, and website notifications. It helps companies build meaningful and long-lasting relationships with their customers by providing tools for segmentation, automation, and data analysis.
Recent Customer.io Outage and Status History
May 2024
April 2024
March 2024
- Alert
- Warning
- Info / Maintenance
Customer.io Components
StatusTicker monitors the following components of Customer.io:
- Data Collection
- Data Processing
- Javascript Tracker
- Knowledge Base
- Management Interface
- Message Sending
- Third-Party Services
Frequently Asked Questions
No, Customer.io is not having an outage right now. The Customer.io status here can help you determine if there is a global outage and Customer.io is down for everyone or it is just you that is experiencing problems.
The last outage for Customer.io was on April 24, 2024 and lasted for 2 minutes.
Yes, you can! Sign up for free to receive alerts when Customer.io goes down. You can also monitor Customer.io status from your dashboard.
If Customer.io is up but you can’t access the page, try one of the below solutions:
- Check the @ciostatus Twitter account for updates
- Check the Customer.io website for more information
- Check the Customer.io official status page for updates
StatusTicker is your go-to platform for consolidating status updates. Our service seamlessly gathers information from various cloud services, allowing you to monitor the pulse of crucial components affecting your business.
You take total control by configuring notifications through channels like Slack, Teams, PagerDuty, and more. And you'll be fully informed about issues or scheduled maintenance for the services you're monitoring. Sign up for free today.