Is Customer.io down?
Customer.io current status is clear.
Last checked
Recent Customer.io Outages and Issues
- Dec 192024
Lasted 3 minutes
We are currently investigating an issue loading the Customer.io UI in the US and EU regions. The system is still accepting data and messages continue to send. - Dec 162024
Lasted about 1 hour
We are currently investigating an intermittent issue creating new in-app messages with the legacy in-app message editor. Message sending is not affected. - Dec 122024
Lasted 8 minutes
Our team is currently investigating reports of Email Templates not saving as expected. - Dec 82024
Lasted 11 minutes
Some customers in the US may be experiencing intermittent issues where some email editors may not load or save messages.
StatusTicker has been monitoring Customer.io since September 2020.
Sign in to view the full Customer.io incident history
About Customer.io Monitoring
StatusTicker monitors the status of Customer.io and all other cloud services. We show you the current status of Customer.io and all other services. We also show you the most recent Customer.io outage history.
About Customer.io
Customer.io is a customer communication platform that allows businesses to send targeted and personalized messages to their customers through multiple channels, including email, SMS, and website notifications. It helps companies build meaningful and long-lasting relationships with their customers by providing tools for segmentation, automation, and data analysis.
Recent Customer.io Outage and Status History
December 2024
November 2024
October 2024
- Alert
- Warning
- Info / Maintenance
Customer.io Components
StatusTicker monitors the following components of Customer.io:
- Data Collection
- Data Processing
- Javascript Tracker
- Knowledge Base
- Management Interface
- Message Sending
- Third-Party Services
Frequently Asked Questions
No, Customer.io is not having an outage right now. The Customer.io status here can help you determine if there is a global outage and Customer.io is down for everyone or it is just you that is experiencing problems.
The last outage for Customer.io was on December 19, 2024 and lasted for 3 minutes.
Yes, you can! Sign up for free to receive alerts when Customer.io goes down. You can also monitor Customer.io status from your dashboard.
If Customer.io is up but you can’t access the page, try one of the below solutions:
- Check the @ciostatus Twitter account for updates
- Check the Customer.io website for more information
- Check the Customer.io official status page for updates
StatusTicker is your go-to platform for consolidating status updates. Our service seamlessly gathers information from various cloud services, allowing you to monitor the pulse of crucial components affecting your business.
You take total control by configuring notifications through channels like Slack, Teams, PagerDuty, and more. And you'll be fully informed about issues or scheduled maintenance for the services you're monitoring. Sign up for free today.