Is DrChrono down?

DrChrono current status is clear.

Last checked

Recent DrChrono Outages and Issues

  • Dec 192024

    Lasted about 19 hours

    Identified: We have identified an issue with documents displayed in the patient chart. We have identified a fix and are working towards resolving this issue.
  • Dec 62024

    Lasted about 6 hours

    Our team is investigating reports of an issue with OnPatient, which may prevent a patient from logging into OnPatient or joining a telehealth visit. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.
  • Nov 182024

    Lasted about 4 hours

    ID.me, our third-party vendor, has identified an issue within their system and is actively working on deploying a fix. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding. Please follow their status page for more information: https://status.id.me/
  • Oct 152024

    Lasted 40 minutes

    Updox, our third-party vendor, faxing, has reported a service disruption that may affect fax confirmation pages, uploading (drag and drop), and virtual printing. We will continue to provide updates as we have more information. Thank you for your patience. Updox Status Page: https://status.updox.com/

StatusTicker has been monitoring DrChrono since September 2020.

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About DrChrono Monitoring

StatusTicker monitors the status of DrChrono and all other cloud services. We show you the current status of DrChrono and all other services. We also show you the most recent DrChrono outage history.

About DrChrono

DrChrono is an all-in-one EHR and medical billing software solution for healthcare practices. It allows doctors to streamline patient care, manage electronic health records, and handle medical billing and revenue cycle management in one platform.

Recent DrChrono Outage and Status History

December 2024

November 2024

October 2024

  • Alert
  • Warning
  • Info / Maintenance

DrChrono Components

StatusTicker monitors the following components of DrChrono:

  • 3rd party services
  • DrChrono Telehealth Platform
  • drchrono iPad Check-In Kiosk Application
  • drchrono iPad EHR
  • drchrono.com
  • onpatient iPhone PHR
  • onpatient.com
  • www.drchrono.com Public Website

Frequently Asked Questions

No, DrChrono is not having an outage right now. The DrChrono status here can help you determine if there is a global outage and DrChrono is down for everyone or it is just you that is experiencing problems.

The last outage for DrChrono was on October 9, 2024 and lasted for about 17 hours.

Yes, you can! Sign up for free to receive alerts when DrChrono goes down. You can also monitor DrChrono status from your dashboard.

If DrChrono is up but you can’t access the page, try one of the below solutions:

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