Recent Emerchantpay Outages and Issues
- Nov 52024
Lasted about 2 hours
Dear customer, Note we have identified an issue related to transaction declines with an unknown reason related to Mastercard card brand only with the ECP acquirer. The issue seems to affect Mastercard transactions only partially, as most are passing successfully. Please rest assured that we have escalated to the ECP acquirer already and are working together with the highest priority on the matter to resolve it as soon as possible. We appreciate your understanding, and please accept our apologies for any inconvenience caused. Should you have any questions or require further assistance, please do not hesitate to contact our Tech Support team at [email protected] - Sep 122024
Lasted about 6 hours
Dear Valued Partner, Please be informed that we are currently experiencing issues with one of our external providers ECP and the transaction processing through this acquirer was temporary disabled. There is no impact on transactions submitted through other acquirers. We will update the status page immediately once the processing thru the ECP acquirer is restored and all is back to normal. For more information, please contact us at [email protected] Thank you for your patience on the matter. Kind Regards, Tech-Support Team - Dec 152023
Lasted about 5 hours
Dear Partner, Please be advised that we're experiencing an issue affecting the processing of a significant portion of our transactions. Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available. If you would like to receive more information, please contact us through our email address: [email protected] Thank you for your patience and understanding on this matter. Kind regards, eMerchantpay Technical Support Team - Sep 192023
Lasted about 5 hours
Dear Partner, Please be advised that we are experiencing an issue affecting the processing for one of our acquirers. Our teams are already working on resolving the problems caused by the external processor. Once we have more information, an additional update will be sent here. Please, accept our sincere apologies for the inconvenience. Kind regards, emerchantpay Technical Support Team
StatusTicker has been monitoring Emerchantpay since May 2017.
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About Emerchantpay Monitoring
StatusTicker monitors the status of Emerchantpay and all other cloud services. We show you the current status of Emerchantpay and all other services. We also show you the most recent Emerchantpay outage history.
About Emerchantpay
eMerchantPay provides a comprehensive online payment platform that allows businesses to accept and process payments from customers around the world. They offer customizable solutions and 24/7 support to simplify the payment process and help businesses grow.
Recent Emerchantpay Outage and Status History
December 2024
November 2024
October 2024
- Alert
- Warning
- Info / Maintenance
Emerchantpay Components
StatusTicker monitors the following components of Emerchantpay:
- Docs.emerchantpay.com
- FTP server
- PRODUCTION
- Partner Resource Centre
- STAGING
- emerchantpay.com
Frequently Asked Questions
No, Emerchantpay is not having an outage right now. The Emerchantpay status here can help you determine if there is a global outage and Emerchantpay is down for everyone or it is just you that is experiencing problems.
The last outage for Emerchantpay was on November 5, 2024 and lasted for about 2 hours.
Yes, you can! Sign up for free to receive alerts when Emerchantpay goes down. You can also monitor Emerchantpay status from your dashboard.
If Emerchantpay is up but you can’t access the page, try one of the below solutions:
- Check the Emerchantpay website for more information
- Check the Emerchantpay official status page for updates
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