Recent Emerchantpay Outages and Issues
- Dec 152023
Lasted about 5 hours
Dear Partner, Please be advised that we're experiencing an issue affecting the processing of a significant portion of our transactions. Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available. If you would like to receive more information, please contact us through our email address: [email protected] Thank you for your patience and understanding on this matter. Kind regards, eMerchantpay Technical Support Team - Sep 192023
Lasted about 5 hours
Dear Partner, Please be advised that we are experiencing an issue affecting the processing for one of our acquirers. Our teams are already working on resolving the problems caused by the external processor. Once we have more information, an additional update will be sent here. Please, accept our sincere apologies for the inconvenience. Kind regards, emerchantpay Technical Support Team - Aug 32023
Lasted about 4 hours
Dear Partner, Please be advised that we are experiencing an issue affecting the processing for one of our acquirers. Our teams are already working on resolving the problem and escalated the connection issues to the external provider. Once we have more information, an additional update will be sent here. Please, accept our sincere apologies for the inconvenience. Kind regards, emerchantpay Technical Support Team - Jun 122023
Lasted about 2 hours
Dear Partner, Please kindly be informed that we are currently experiencing intermittent issues affecting our 3D-Secure transactions with Mastercard only. We have identified the problem - it is related to Mastercard causing part of the transaction 3DS authentication to fail with "The connection to the Directory Server has failed". We have contacted our MPI provider and we are working together to resolve it as soon as possible in sync with Mastercard. Once we have more information, an additional update will be sent here. Please accept our sincere apologies for the inconvenience. Kind regards, Technical Support Team
StatusTicker has been monitoring Emerchantpay since May 2017.
Sign in to view the full Emerchantpay incident history
About Emerchantpay Monitoring
StatusTicker monitors the status of Emerchantpay and all other cloud services. We show you the current status of Emerchantpay and all other services. We also show you the most recent Emerchantpay outage history.
About Emerchantpay
eMerchantPay provides a comprehensive online payment platform that allows businesses to accept and process payments from customers around the world. They offer customizable solutions and 24/7 support to simplify the payment process and help businesses grow.
Recent Emerchantpay Outage and Status History
May 2024
April 2024
March 2024
- Alert
- Warning
- Info / Maintenance
Emerchantpay Components
StatusTicker monitors the following components of Emerchantpay:
- Docs.emerchantpay.com
- FTP server
- PRODUCTION
- Partner Resource Centre
- STAGING
- emerchantpay.com
Frequently Asked Questions
No, Emerchantpay is not having an outage right now. The Emerchantpay status here can help you determine if there is a global outage and Emerchantpay is down for everyone or it is just you that is experiencing problems.
The last outage for Emerchantpay was on December 15, 2023 and lasted for about 5 hours.
Yes, you can! Sign up for free to receive alerts when Emerchantpay goes down. You can also monitor Emerchantpay status from your dashboard.
If Emerchantpay is up but you can’t access the page, try one of the below solutions:
- Check the Emerchantpay website for more information
- Check the Emerchantpay official status page for updates
StatusTicker is your go-to platform for consolidating status updates. Our service seamlessly gathers information from various cloud services, allowing you to monitor the pulse of crucial components affecting your business.
You take total control by configuring notifications through channels like Slack, Teams, PagerDuty, and more. And you'll be fully informed about issues or scheduled maintenance for the services you're monitoring. Sign up for free today.