Recent Equisoft Outages and Issues
- Nov 72024
Lasted about 3 hours
Thank you for bearing with us. This issue has been fixed.
The issue was due to an update applied around 11 AM today which impacted our services which caused a number of issues to present themselves.
We apologize for any inconvenience this may have caused.
If you are still experiencing any issues, please do not hesitate to reach out to us at [email protected].
- Oct 42024
Chers utilisateurs d’Equisoft/plan,
Nous avons le plaisir de vous informer que le problème affectant la synchronisation des données d’Univeris pour les comptes /plan avec Investia a été résolu avec succès. Les conseillers peuvent maintenant ouvrir de nouveaux plans pour les clients d’Univeris sans problème.
Nous vous remercions pour votre patience et de votre compréhension pendant que nous nous efforçons de résoudre le problème
Si vous continuez à éprouver des difficultés, veuillez communiquer avec notre équipe de soutien à [email protected].
Équipe de soutien d’Equisoft
- Oct 42024
Lasted less than a minute
Dear Equisoft/plan users,
We are currently experiencing a generalized issue affecting the synchronization of data from Univeris for /plan accounts with Investia. This issue is preventing advisors from opening new plans with Univeris clients.
Our development team is actively working on resolving the problem in collaboration with Univeris, and we are making this a top priority. We will provide updates as soon as more information becomes available.
Thank you for your patience and understanding.
Equisoft Support Team
- Apr 302024
Lasted 14 days
Dear Equisoft/connect users,
We are pleased to inform you that we have resolved the issue at hand. The slow performance and longer loading times were caused by a flawed process that was consuming excessive resources, leading to delays for some users.
The process has been fixed, and the platform is now operating as expected.
Thank you for your cooperation and patience.
Best regards,
The Equisoft/connect Support Team
StatusTicker has been monitoring Equisoft since February 2021.
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About Equisoft Monitoring
StatusTicker monitors the status of Equisoft and all other cloud services. We show you the current status of Equisoft and all other services. We also show you the most recent Equisoft outage history.
About Equisoft
Equisoft provides comprehensive digital business solutions for the financial industry all over the world including data migration, CRM, financial planning, asset management, and policy administration. They specialize in designing and implementing end-to-end solutions for the insurance and wealth management sectors.
Recent Equisoft Outage and Status History
December 2024
November 2024
October 2024
- Alert
- Warning
- Info / Maintenance
Frequently Asked Questions
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There have been no outages for Equisoft in the past 90 days.
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