Is Gladly down?
Gladly current status is clear.
Last checked
Recent Gladly Outages and Issues
- Apr 222024
Lasted about 2 hours
Gladly has identified an issue impacting Gladly Voice / phone calls. We are working as expediently as possible to resolve this and will continue updating the Status Page every 30 minutes. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page. - Apr 112024
Lasted about 5 hours
Gladly is investigating an issue where automatic email responses are showing as undelivered, but have actually been successfully sent. We are working as expediently as possible to resolve this and will continue updating the Status Page every 30 minutes. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page. - Feb 292024
Lasted about 3 hours
Gladly is investigating a Reporting issue with our Reporting Technology Partner. This is impacting 'View Reports' functionality & Insight Builder at this time, however, downloading Reports from the UI and via Gladly APIs still works as expected. We are working as expediently as possible to resolve this and will continue updating the Status Page every 30 minutes. Please contact Gladly Support should you have any further questions or concerns. - Dec 12023
Lasted 27 minutes
Gladly has identified a transient network issue impacting Gladly Services. We are working as expediently as possible to resolve this and will continue updating the Statuspage every 30 minutes. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.
StatusTicker has been monitoring Gladly since November 2021.
Sign in to view the full Gladly incident history
About Gladly Monitoring
StatusTicker monitors the status of Gladly and all other cloud services. We show you the current status of Gladly and all other services. We also show you the most recent Gladly outage history.
About Gladly
"Gladly is a customer service platform specialized in providing efficient and personalized multi-channel support for businesses. It offers a seamless and user-friendly experience for both customers and agents, enhancing overall customer satisfaction."
Recent Gladly Outage and Status History
May 2024
April 2024
March 2024
- Alert
- Warning
- Info / Maintenance
Gladly Components
StatusTicker monitors the following components of Gladly:
- APIs, Webhooks and Integrations
- Admin
- Channel - Chat
- Channel - Email
- Channel - Facebook Messenger
- Channel - Instagram
- Channel - SMS
- Channel - Voice
- Channel - WhatsApp
- Gladly Hero Solution
- Gladly Sidekick (fka Thankful) Solution
- Login
- Payments
- Reporting
- Routing, Prioritization and Workflow
- Search
- Tasks
Frequently Asked Questions
No, Gladly is not having an outage right now. The Gladly status here can help you determine if there is a global outage and Gladly is down for everyone or it is just you that is experiencing problems.
The last outage for Gladly was on October 9, 2023 and lasted for 19 minutes.
Yes, you can! Sign up for free to receive alerts when Gladly goes down. You can also monitor Gladly status from your dashboard.
If Gladly is up but you can’t access the page, try one of the below solutions:
- Check the Gladly website for more information
- Check the Gladly official status page for updates
StatusTicker is your go-to platform for consolidating status updates. Our service seamlessly gathers information from various cloud services, allowing you to monitor the pulse of crucial components affecting your business.
You take total control by configuring notifications through channels like Slack, Teams, PagerDuty, and more. And you'll be fully informed about issues or scheduled maintenance for the services you're monitoring. Sign up for free today.