Is Gladly down?
Gladly current status is clear.
Last checked
Recent Gladly Outages and Issues
- Dec 192024
Lasted 27 minutes
We are investigating intermittent reports of access issues to Gladly, and will update the Status Page with additional details as soon as possible (or at the latest within 30 minutes). Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page. - Dec 122024
Lasted 40 minutes
Gladly is investigating an issue regarding Sidekick handoff issues due to an issue at OpenAI. We are working as expediently as possible to resolve this and will continue updating the Status Page every 30 minutes. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page. - Nov 262024
Lasted about 1 hour
Gladly is continuing to investigate a fix for intermittent issues with delivery status updates: messages are sending to consumers as expected, though delivery statuses may appear delayed on the timeline. We have found that having Agents restart their computer may help to mitigate the issue. We will continue to update the Status Page every 30 minutes. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page. - Oct 22024
Lasted 12 minutes
Gladly is investigating an issue where Agents are unable to log in. We are working as expediently as possible to resolve this and will continue updating the Status Page every 30 minutes. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.
StatusTicker has been monitoring Gladly since November 2021.
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About Gladly Monitoring
StatusTicker monitors the status of Gladly and all other cloud services. We show you the current status of Gladly and all other services. We also show you the most recent Gladly outage history.
About Gladly
"Gladly is a customer service platform specialized in providing efficient and personalized multi-channel support for businesses. It offers a seamless and user-friendly experience for both customers and agents, enhancing overall customer satisfaction."
Recent Gladly Outage and Status History
December 2024
November 2024
October 2024
- Alert
- Warning
- Info / Maintenance
Gladly Components
StatusTicker monitors the following components of Gladly:
- APIs, Webhooks and Integrations
- Admin
- Channel - Chat
- Channel - Email
- Channel - Facebook Messenger
- Channel - Instagram
- Channel - SMS
- Channel - Voice
- Channel - WhatsApp
- Gladly Hero Solution
- Gladly Sidekick (fka Thankful) Solution
- Login
- Payments
- Reporting
- Routing, Prioritization and Workflow
- Search
- Tasks
Frequently Asked Questions
No, Gladly is not having an outage right now. The Gladly status here can help you determine if there is a global outage and Gladly is down for everyone or it is just you that is experiencing problems.
The last outage for Gladly was on December 19, 2024 and lasted for 27 minutes.
Yes, you can! Sign up for free to receive alerts when Gladly goes down. You can also monitor Gladly status from your dashboard.
If Gladly is up but you can’t access the page, try one of the below solutions:
- Check the Gladly website for more information
- Check the Gladly official status page for updates
StatusTicker is your go-to platform for consolidating status updates. Our service seamlessly gathers information from various cloud services, allowing you to monitor the pulse of crucial components affecting your business.
You take total control by configuring notifications through channels like Slack, Teams, PagerDuty, and more. And you'll be fully informed about issues or scheduled maintenance for the services you're monitoring. Sign up for free today.