Is Incident IQ down?

Incident IQ current status is clear.

Last checked

Recent Incident IQ Outages and Issues

  • Apr 302024
    We are currently aware of an issue preventing tickets and ticket views from loading for users at this time. We are currently investigating and hope to have a resolution in place as soon as possible. This page will be updated as further information becomes available.
  • Apr 152024
    We are aware of an issue affecting the visibility of custom fields on tickets and assets. Our engineering team is investigating and we will provide further updates as soon as possible.
  • Mar 42024
    We are currently aware of an issue that is affecting the ability of agents and admins to submit tickets for specific assets either on their Asset Details page or through the standard ticket submission page. We are working with our engineering team to get a solution in place as soon as possible and will provide updates here as they become available.
  • Jan 232024
    We are currently aware of an issue that is intermittently affecting a user's ability to complete the ticket submission process. Our engineering team is working on getting a resolution in place and we will continue to post updates as they become available.

StatusTicker has been monitoring Incident IQ since November 2021.

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About Incident IQ Monitoring

StatusTicker monitors the status of Incident IQ and all other cloud services. We show you the current status of Incident IQ and all other services. We also show you the most recent Incident IQ outage history.

About Incident IQ

Incident IQ offers a comprehensive and streamlined platform for schools and districts to manage and track technology support requests, inventory, and assets.

Recent Incident IQ Outage and Status History

May 2024

April 2024

March 2024

  • Alert
  • Warning
  • Info / Maintenance

Incident IQ Components

StatusTicker monitors the following components of Incident IQ:

  • API
  • Asset Management Integrations
  • Email Notifications and Alerts
  • Platform
  • Support Resources
  • User Integrations

Frequently Asked Questions

No, Incident IQ is not having an outage right now. The Incident IQ status here can help you determine if there is a global outage and Incident IQ is down for everyone or it is just you that is experiencing problems.

The last outage for Incident IQ was on April 30, 2024 and lasted for about 11 hours.

Yes, you can! Sign up for free to receive alerts when Incident IQ goes down. You can also monitor Incident IQ status from your dashboard.

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