Is Ivanti down?

Ivanti Access customers using https://access-eu1.mobileiron.com may experience issues with the service including primarily access to the admin portal which may be intermittent. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

We are currently investigating the issue. Refreshing the browser multiple times may allow the session to function.

We are experiencing slowness with the Device and People View page in the FRU environment. Our Site Reliability Engineering team is investigating these issues. We will provide updates or notice of resolution as soon as more information is available.

Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions

Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

Affected Products

· Ivanti Neurons Platform  · Ivanti Neurons for Healing · Ivanti Neurons Workspace  · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery  · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience

Required Action to Avoid Service Interruptions

If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

TLS 1.2 approved Cipher Suites

· TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8) Taking this action will maintain the security and functionality of your Ivanti Neurons products. For more information about your necessary actions, please review this FAQ. If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.