Is Jira Service Desk down?

Jira Service Desk current status is clear.

Last checked

Recent Jira Service Desk Outages and Issues

  • May 82024
    JSM Queues fail to load

    Lasted 30 minutes

    We are currently investigating an issue with JSM queues not loading for some customers.
  • Apr 222024
    We are investigating reports of intermittent errors when trying to link Issues in the Issue View for Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We have identified the root cause and we are now working to restore the functionality.
  • Apr 32024
    We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.
  • Apr 32024
    We have detected an issue with the incoming email not working due to a cipher mismatch that is impacting our Jira Service Management customers. We've implemented changes to our cipher support across Jira Software, Jira Work Management, and Jira Service Management. Unsupported ciphers, not explicitly listed on our "Supported Security Protocols for Atlassian Cloud Products" page (https://support.atlassian.com/security-and-access-policies/docs/supported-security-protocols-for-atlassian-cloud-products/), have been removed. This means that inbound email processing on these platforms using unsupported ciphers will no longer be supported. We strongly encourage our customers to switch to a supported cipher from the list provided on our "Supported Security Protocols for Atlassian Cloud Products" page.

StatusTicker has been monitoring Jira Service Desk since September 2020.

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About Jira Service Desk Monitoring

StatusTicker monitors the status of Jira Service Desk and all other cloud services. We show you the current status of Jira Service Desk and all other services. We also show you the most recent Jira Service Desk outage history.

About Jira Service Desk

Atlassian offers collaboration and productivity software such as project management tools, team communication platforms, and software development solutions to help businesses and teams work more efficiently and effectively.

Recent Jira Service Desk Outage and Status History

May 2024

April 2024

March 2024

  • Alert
  • Warning
  • Info / Maintenance

Jira Service Desk Components

StatusTicker monitors the following components of Jira Service Desk:

  • Assist
  • Authentication and User Management
  • Automation for Jira
  • Jira Service Management Email Requests
  • Jira Service Management Web
  • Opsgenie Alert Flow
  • Opsgenie Alert Flow
  • Opsgenie Incident Flow
  • Opsgenie Incident Flow
  • Purchasing & Licensing
  • Service Portal
  • Signup

Frequently Asked Questions

No, Jira Service Desk is not having an outage right now. The Jira Service Desk status here can help you determine if there is a global outage and Jira Service Desk is down for everyone or it is just you that is experiencing problems.

The last outage for Jira Service Desk was on May 8, 2024 and lasted for 30 minutes.

Yes, you can! Sign up for free to receive alerts when Jira Service Desk goes down. You can also monitor Jira Service Desk status from your dashboard.

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