Is Jumio down?

Jumio current status is clear.

Last checked

Recent Jumio Outages and Issues

  • Sep 192024
    We are currently experiencing a delay in processing on all data centers for Identity Verification transactions. NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored. Apologies for the inconvenience.
  • Aug 192024
    We are currently experiencing a delay in processing transactions, and are actively working to resolve this. We apologize for the inconvenience.
  • Aug 192024
    We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running. We have identified an instability with our SDK service in US. We know this is customer impacting so we are working on it urgently. If you have any questions, please contact Jumio Support at https://support.jumio.com.
  • Jul 312024
    We are currently experiencing a delay in processing Identity Verification transactions at our US data centers. Please note that all services remain fully functional at this time. We are actively working to resolve the issue and will provide an update as soon as the service is fully restored. We apologize for any inconvenience this may cause and appreciate your understanding.

StatusTicker has been monitoring Jumio since October 2021.

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About Jumio Monitoring

StatusTicker monitors the status of Jumio and all other cloud services. We show you the current status of Jumio and all other services. We also show you the most recent Jumio outage history.

About Jumio

Jumio provides digital identity verification solutions, utilizing technologies like face-based biometrics and artificial intelligence to deliver secure and efficient identity proofing, fraud prevention, and compliance. Their services also help businesses streamline and enhance their customer experiences and engagements.

Recent Jumio Outage and Status History

December 2024

November 2024

October 2024

  • Alert
  • Warning
  • Info / Maintenance

Jumio Components

StatusTicker monitors the following components of Jumio:

  • Authentication
  • Authentication
  • Authentication
  • Customer Portal
  • Customer Portal
  • Customer Portal
  • Document Verification
  • Document Verification
  • Document Verification
  • Document Verification Processing
  • Document Verification Processing
  • Document Verification Processing
  • EU data center
  • Fastfill API
  • Fastfill API
  • Fastfill API
  • Identity Verification Callback
  • Identity Verification Callback
  • Identity Verification Processing
  • Identity Verification Processing
  • Identity Verification Processing
  • Identity Verification Retrieval API
  • Identity Verification Retrieval API
  • Identity Verification Retrieval API
  • Identity Verification SDK
  • Identity Verification SDK
  • Identity Verification SDK
  • Identity Verification Web
  • Identity Verification Web
  • Identity Verification Web
  • KYX Processing
  • KYX Processing
  • KYX Processing
  • KYX Unified Portal
  • KYX Unified Portal
  • KYX Unified Portal
  • Netverify Callback
  • SGP data center
  • Screening Service
  • Screening Service
  • Screening Service
  • US data center
  • performNetverify API
  • performNetverify API
  • performNetverify API

Frequently Asked Questions

No, Jumio is not having an outage right now. The Jumio status here can help you determine if there is a global outage and Jumio is down for everyone or it is just you that is experiencing problems.

The last outage for Jumio was on July 9, 2024 and lasted for 17 minutes.

Yes, you can! Sign up for free to receive alerts when Jumio goes down. You can also monitor Jumio status from your dashboard.

If Jumio is up but you can’t access the page, try one of the below solutions:

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