Is Primer down?

Primer current status is clear.

Last checked

Recent Primer Outages and Issues

  • Apr 82024

    Lasted 41 minutes

    We identified a problem with viewing Workflow runs in the dashboard and we are investigating the issue. Workflows are still running correctly and only viewing is degraded.
  • Mar 262024

    Lasted about 2 hours

    We have identified a problem with version 2.40.1 of the Primer Web SDK and our engineering teams are currently working to address it. In the meantime, we recommend that merchants refrain from upgrading to that version.
  • Feb 272024
    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
  • Feb 212024
    We have released a fix for this issue that has mitigated the issues this was causing with our Payments API. We will continue to monitor the results of this.

StatusTicker has been monitoring Primer since March 2021.

Sign in to view the full Primer incident history

About Primer Monitoring

StatusTicker monitors the status of Primer and all other cloud services. We show you the current status of Primer and all other services. We also show you the most recent Primer outage history.

About Primer

Primer.io is a website that offers resources and tools for developers to easily create high-quality web and mobile applications, with features such as customizable templates, cloud hosting, and access to a community of experts.

Recent Primer Outage and Status History

December 2024

November 2024

October 2024

  • Alert
  • Warning
  • Info / Maintenance

Primer Components

StatusTicker monitors the following components of Primer:

  • Primer 3DS
  • Primer API's
  • Primer Checkout
  • Primer Dashboard
  • Primer Documentation
  • Primer Service Desk Portal
  • Primer Tokenization
  • Primer Webhooks
  • Primer Workflows
  • Third Party Systems

Frequently Asked Questions

No, Primer is not having an outage right now. The Primer status here can help you determine if there is a global outage and Primer is down for everyone or it is just you that is experiencing problems.

The last outage for Primer was on February 21, 2024 and lasted for 40 minutes.

Yes, you can! Sign up for free to receive alerts when Primer goes down. You can also monitor Primer status from your dashboard.

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