Recent ReCharge Outages and Issues
- May 22024
Lasted 29 minutes
Our third-party ticketing system is investigating an incident within their system which may be causing connectivity issues when reaching out to our support team through our in-app messaging system. Currently, you can reach our support team by sending an email to [email protected]. - May 12024
Lasted 43 minutes
We are currently processing a high volume of inbound billing webhooks from Shopify, which is causing a small number of charges to stay in PENDING status while we resolve those messages. - Mar 12024
Lasted 18 minutes
We are currently investigating an issue around some merchants accessing the Recharge admin portal - Jan 242024
Lasted about 6 hours
Shopify is aware and currently investigating the issue. Please contact Shopify for further details.
StatusTicker has been monitoring ReCharge since September 2020.
Sign in to view the full ReCharge incident history
About ReCharge Monitoring
StatusTicker monitors the status of ReCharge and all other cloud services. We show you the current status of ReCharge and all other services. We also show you the most recent ReCharge outage history.
About ReCharge
ReCharge Payments is an online platform that offers a subscription billing and recurring revenue management solution for merchants. It helps businesses easily manage and grow their subscription-based sales by streamlining the process and providing insights into customer behavior.
Recent ReCharge Outage and Status History
May 2024
April 2024
March 2024
- Alert
- Warning
- Info / Maintenance
ReCharge Components
StatusTicker monitors the following components of ReCharge:
- AWS s3-us-west-1
- AWS s3-us-west-2
- Avalara Tax Calculation Service
- BigCommerce
- Google Cloud Platform Google Cloud Networking
- Google Cloud Platform Google Cloud SQL
- Google Cloud Platform Google Compute Engine
- Google Cloud Platform Google Container Engine
- Google Cloud Platform Identity & Access Management
- Google Cloud Platform Identity & Security
- Recharge API
- Recharge Analytics
- Recharge Charge Processing
- Recharge Checkout
- Recharge Customer Portal
- Recharge Developer documentation
- Recharge Merchant Portal
- Recharge Payments website
- Recharge Store Front
- Recharge Webhooks
- RechargeSMS
- SendGrid API v2
- Shopify API & Mobile
- Shopify Admin
- Shopify Storefront
- Shopify Third party services
- Zendesk
Frequently Asked Questions
No, ReCharge is not having an outage right now. The ReCharge status here can help you determine if there is a global outage and ReCharge is down for everyone or it is just you that is experiencing problems.
The last outage for ReCharge was on March 1, 2024 and lasted for 18 minutes.
Yes, you can! Sign up for free to receive alerts when ReCharge goes down. You can also monitor ReCharge status from your dashboard.
If ReCharge is up but you can’t access the page, try one of the below solutions:
- Check the ReCharge website for more information
- Check the ReCharge official status page for updates
StatusTicker is your go-to platform for consolidating status updates. Our service seamlessly gathers information from various cloud services, allowing you to monitor the pulse of crucial components affecting your business.
You take total control by configuring notifications through channels like Slack, Teams, PagerDuty, and more. And you'll be fully informed about issues or scheduled maintenance for the services you're monitoring. Sign up for free today.