Is ShipEngine down?

ShipEngine current status is clear.

Last checked

Recent ShipEngine Outages and Issues

  • Apr 92024
    DPD Netherlands is experiencing issues when creating labels - "shipping carrier error occurred: Error: Unexpected close tag (Generic)" and "A shipping carrier error occurred: We are unable to process your request at this time - please try again later (Generic)." Our team is currently investigating the root cause.
  • Apr 42024

    Lasted 18 minutes

    We are investigating reports of higher than expected latency with FedEx rate and label creation requests.
  • Apr 12024
    We have identified an issue present when attempting to create Stamps.com labels within the sandbox/test environment. Most attempts to produce test labels via the Stamps Sandbox account are receiving the following error response: "A shipping carrier error occurred: Insufficient account balance. Account exception Exception with code 0x00560101; module 86, category 1, item 1" We have confirmed that this response is due to an underlying configuration issue present with the Stamps.com test environment that the ShipEngine sandbox connects to. Additional updates will be made here as the issue is corrected.
  • Mar 212024
    We are investigating reports of the error "Requested value 'no_rates_returned' was not found." being encountered by SDK users when attempting to rate shipments.

StatusTicker has been monitoring ShipEngine since August 2020.

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About ShipEngine Monitoring

StatusTicker monitors the status of ShipEngine and all other cloud services. We show you the current status of ShipEngine and all other services. We also show you the most recent ShipEngine outage history.

About ShipEngine

ShipEngine is a cloud-based shipping platform that helps businesses of all sizes manage their shipping needs in a centralized and streamlined manner. It offers various shipping solutions and integrations, as well as rate and tracking optimization tools to save time and money for businesses.

Recent ShipEngine Outage and Status History

May 2024

April 2024

March 2024

  • Alert
  • Warning
  • Info / Maintenance

ShipEngine Components

StatusTicker monitors the following components of ShipEngine:

  • Integrations
  • ShipEngine API
  • ShipEngine API Dashboard
  • ShipEngine.com (website)
  • Shipping Carrier Integrations
  • Shipping Carrier Sandbox Integrations
  • Shopping Cart/Marketplace Integrations
  • Support Services

Frequently Asked Questions

No, ShipEngine is not having an outage right now. The ShipEngine status here can help you determine if there is a global outage and ShipEngine is down for everyone or it is just you that is experiencing problems.

The last outage for ShipEngine was on April 9, 2024 and lasted for about 23 hours.

Yes, you can! Sign up for free to receive alerts when ShipEngine goes down. You can also monitor ShipEngine status from your dashboard.

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