Is ShipEngine down?
ShipEngine current status is warning.
Last checked
Recent ShipEngine Outages and Issues
- Oct 212024
Lasted 5 minutes
There are technical issues impacting DPD UK resulting in carrier API timeouts. We are actively monitoring the status of the issue and will provide updates as they become available. - Oct 22024
Ongoing 27 days
Existing UPS connections which were not proactively migrated to us OAuth will now return the following error: A shipping carrier error occurred: Access keys are no longer available. Please reconnect XXXXX account number using OAuth. UPS account address/invoice information is no longer accepted as a method to authenticate the UPS account connection. UPS connections that were set up using address/invoice information in the past will need to be reauthorized using OAuth. To reconnect/reauthorize your existing UPS connection please follow the process outlined here: https://help.shipengine.com/hc/en-us/articles/27535412505115-How-to-Reauthorize-Your-UPS-Account You will need the following: - the UPS website login for the given UPS account. - a Name/Nickname populated for the connection in ShipEngine. If one is not displayed in the Name column you may set one via the Rename button in the 3-dots menu - The UPS account's country code and postal code must be set for the given UPS account. You may set these via the Edit button in the 3-dots menu - To repeat this process for each individual UPS connection that you have and intend to keep using. If you do not have access to the account dashboard or would prefer to reconnect your existing UPS account via API request, you can use the Reconnect request outlined here: https://www.shipengine.com/docs/carriers/ups/#:~:text=Example%20Reconnect%20Call - Sep 302024
Lasted about 22 hours
We are aware of an issue impacting Purolator at this time. We are monitoring this issue, and will provide updates when they become available! You can also monitor the status through Purolator's Status Page: http://status.purolator.com/ - Sep 262024
Lasted 15 minutes
We have received reports of widespread timeouts impacting multiple ShipEngine API endpoints and the account dashboard. Engineering is investigating the cause and working towards a resolution.
StatusTicker has been monitoring ShipEngine since August 2020.
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About ShipEngine Monitoring
StatusTicker monitors the status of ShipEngine and all other cloud services. We show you the current status of ShipEngine and all other services. We also show you the most recent ShipEngine outage history.
About ShipEngine
ShipEngine is a cloud-based shipping platform that helps businesses of all sizes manage their shipping needs in a centralized and streamlined manner. It offers various shipping solutions and integrations, as well as rate and tracking optimization tools to save time and money for businesses.
Recent ShipEngine Outage and Status History
October 2024
September 2024
August 2024
- Alert
- Warning
- Info / Maintenance
ShipEngine Components
StatusTicker monitors the following components of ShipEngine:
- Integrations
- ShipEngine API
- ShipEngine API Dashboard
- ShipEngine.com (website)
- Shipping Carrier Integrations
- Shipping Carrier Sandbox Integrations
- Shopping Cart/Marketplace Integrations
- Support Services
Frequently Asked Questions
No, ShipEngine is not having an outage right now. The ShipEngine status here can help you determine if there is a global outage and ShipEngine is down for everyone or it is just you that is experiencing problems.
The last outage for ShipEngine was on October 21, 2024 and lasted for 5 minutes.
Yes, you can! Sign up for free to receive alerts when ShipEngine goes down. You can also monitor ShipEngine status from your dashboard.
If ShipEngine is up but you can’t access the page, try one of the below solutions:
- Check the ShipEngine website for more information
- Check the ShipEngine official status page for updates
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