Recent Solarisbank Outages and Issues
- Nov 272024
Lasted about 1 hour
We would like to inform you of a current service disruption impacting the identification flow with IDnow. Due to a provider outage, you may experience increased 5XX errors during identification processes. Partner Impact: • Partners will experience 5XX errors when calling endpoint PATCH /v1/persons/{person_id}/identifications/{id}/request Customer Impact: • Customers would see errors while using services which is related to Identity services. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. Impacted endpoints: PATCH /v1/persons/{person_id}/identifications/{id}/request API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: https://docs.solarisgroup.com/guides/kyc/bkyc/ In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform. - Nov 12024
Lasted about 2 hours
We encountered an ongoing with issue SEPA Instant Incoming & Outgoing transactions resulting in unsuccessful transactions. Impacted Endpoints: • POST /v1/accounts/{account_id}/transactions/sepa_instant_credit_transfers API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1{account_id}~1transactions~1sepa_instant_credit_transfers/post We apologize for any inconveniences this may cause In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform. - Oct 242024
Lasted 33 minutes
An unplanned Performance Degradation for Device Monitoring API services has been identified. We are working to restore the impacted services as soon as possible. Partner Impact: • Partners will notice delays regarding the API response times for the following endpoints: POST /v1/persons/{person_id}/device_activities POST /v1/persons/{person_id}/device_consents Customer Impact: • Customers attempting to provide device consents during onboarding may experience longer than expected application loading times when performing the associated actions Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. Impacted endpoints: POST /v1/persons/{person_id}/device_activities POST /v1/persons/{person_id}/device_consents API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/guides/kyc/device-monitoring/#device-monitoring In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform. - Sep 302024
Lasted less than a minute
We encountered an issue SEPA Instant Incoming & Outgoing transactions, leading to timeouts in processing. resulting in unsuccessful transactions. The incident has been resolved and services are back to normal. Impacted Endpoints: • POST /v1/accounts/{account_id}/transactions/sepa_instant_credit_transfers API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1{account_id}~1transactions~1sepa_instant_credit_transfers/post We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
StatusTicker has been monitoring Solarisbank since September 2020.
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About Solarisbank Monitoring
StatusTicker monitors the status of Solarisbank and all other cloud services. We show you the current status of Solarisbank and all other services. We also show you the most recent Solarisbank outage history.
About Solarisbank
Solarisbank is a German-based financial technology company that provides a banking platform for businesses to build and integrate financial services into their products. This allows businesses to quickly and easily offer a variety of banking services to their customers, such as credit and debit cards, digital wallets, and international money transfers.
Recent Solarisbank Outage and Status History
December 2024
November 2024
October 2024
- Alert
- Warning
- Info / Maintenance
Solarisbank Components
StatusTicker monitors the following components of Solarisbank:
- Authentication
- Cards
- Digital Banking
- Identification
- Lending
- Other
- Payments
Frequently Asked Questions
No, Solarisbank is not having an outage right now. The Solarisbank status here can help you determine if there is a global outage and Solarisbank is down for everyone or it is just you that is experiencing problems.
The last outage for Solarisbank was on May 21, 2024 and lasted for about 2 hours.
Yes, you can! Sign up for free to receive alerts when Solarisbank goes down. You can also monitor Solarisbank status from your dashboard.
If Solarisbank is up but you can’t access the page, try one of the below solutions:
- Check the Solarisbank website for more information
- Check the Solarisbank official status page for updates
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