Is Sorry down?

Sorry current status is clear.

Last checked

Recent Sorry Outages and Issues

  • Apr 122024
    Between 19:10 UTC and 19:23 UTC, our Sorry™ [management UI](app.sorryapp.com) encountered a temporary outage, returning a 503 error due to a database connection issue. Our on-call engineer promptly addressed the issue by scaling down and back up our nodes, restoring full functionality. We apologise for any inconvenience caused and appreciate your patience. Rest assured, we're closely monitoring the situation to ensure stability.
  • Apr 32024
    We're currently experiencing intermittent SSL privacy errors on our status pages over the past few minutes. Our team is actively investigating the issue and has engaged our edge provider for assistance. We apologise for any inconvenience caused and appreciate your patience as we work to resolve this issue promptly. Stay tuned for further updates.
  • Jan 112024
    We are investigating an issue with monitoring automation, specifically inbound mail, where the automation is triggered, but notices are not created or published. We will provide updates as we continue to investigate the issue.
  • Dec 72023
    We are currently seeing the reoccurrence with the Postmark API causing delays with email notifications. Customers who use the email provided by Sorry™ or have integrated directly with Postmark will see notifications delayed. Our friends over at Postmark are also aware and investigating as per their [status page](https://status.postmarkapp.com/notices/fkoaumapzg2ne1uw-service-issues-api-returning-intermittent-errors). Once we have more information, we shall update this incident.

StatusTicker has been monitoring Sorry since September 2020.

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About Sorry Monitoring

StatusTicker monitors the status of Sorry and all other cloud services. We show you the current status of Sorry and all other services. We also show you the most recent Sorry outage history.

About Sorry

SorryApp is a customer service platform that helps businesses and organizations quickly and efficiently respond to customer complaints and apologize for any inconvenience. It streamlines the process of addressing customer issues and aims to improve customer satisfaction and loyalty.

Recent Sorry Outage and Status History

May 2024

April 2024

March 2024

  • Alert
  • Warning
  • Info / Maintenance

Sorry Components

StatusTicker monitors the following components of Sorry:

  • Help Centre
  • Management UI
  • Message Distribution
  • Monitoring Automation
  • REST API
  • Status Pages

Frequently Asked Questions

No, Sorry is not having an outage right now. The Sorry status here can help you determine if there is a global outage and Sorry is down for everyone or it is just you that is experiencing problems.

There have been no outages for Sorry in the past 90 days.

Yes, you can! Sign up for free to receive alerts when Sorry goes down. You can also monitor Sorry status from your dashboard.

If Sorry is up but you can’t access the page, try one of the below solutions:

StatusTicker is your go-to platform for consolidating status updates. Our service seamlessly gathers information from various cloud services, allowing you to monitor the pulse of crucial components affecting your business.

You take total control by configuring notifications through channels like Slack, Teams, PagerDuty, and more. And you'll be fully informed about issues or scheduled maintenance for the services you're monitoring. Sign up for free today.