Is Vero down?

Vero current status is clear.

Last checked

Recent Vero Outages and Issues

  • Aug 212023
    We've encountered performance issues resulting in degraded performance across the product. API processing, segment calculation, email sending, and the UI have all been impacted. No data has been lost. At 7:15AM Monday UTC, we were alerted to an unusually high number of unprocessed API jobs. These jobs eventually came back down after intervention by our platform team. Throughout the morning, the API queue has seen multiple additional spikes, and we've seen degraded performance across the entirety of the application. We are continuing to investigate the cause and will update when we have determined a course of action.
  • Aug 72023

    Lasted about 5 hours

    We've identified an issue resulting in poor performance for segment calculations. It was occurring sporadically over the last 48 hours, however we now understand it to be systemic. Our platform team is working to identify the root cause, and currently investigating several possibilities. In the interim, manual segment refreshes (via the UI) have been disabled to prioritize queries from newsletters. Workflows and automations are unaffected.
  • Mar 72023

    Lasted 8 minutes

    Currently working to fix an outage causing 503 errors loading the Vero Connect UI
  • Feb 212023

    Lasted 2 days

    At approximately 15:00 UTC, we noticed an increasing number of connection errors with an upstream provider resulting in serious email delays for newsletters. This provider has since provided a status update that they have "Implemented DDoS protection and monitoring results", but we are continuing to see intermittent connection errors and have reached out to the upstream provider to gather more details. In the interim, expect long delays on newsletter sending in both our Cloud and Connect products.

StatusTicker has been monitoring Vero since December 2017.

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About Vero Monitoring

StatusTicker monitors the status of Vero and all other cloud services. We show you the current status of Vero and all other services. We also show you the most recent Vero outage history.

About Vero

Vero is a platform that helps businesses create personalized and targeted email campaigns to engage and retain their customers. They provide a user-friendly interface to design, automate, and track email marketing efforts for effective customer communication.

Recent Vero Outage and Status History

April 2024

March 2024

February 2024

  • Alert
  • Warning
  • Info / Maintenance

Vero Components

StatusTicker monitors the following components of Vero:

  • Vero Cloud: Automated email processing
  • Vero Cloud: Ingestion API
  • Vero Cloud: Newsletter processing
  • Vero Cloud: Reports data availability
  • Vero Cloud: Segment calculation
  • Vero Cloud: UI
  • Vero Connect: Newsletter processing
  • Vero Connect: Reports data availability
  • Vero Connect: UI

Frequently Asked Questions

No, Vero is not having an outage right now. The Vero status here can help you determine if there is a global outage and Vero is down for everyone or it is just you that is experiencing problems.

The last outage for Vero was on August 21, 2023 and lasted for about 11 hours.

Yes, you can! Sign up for free to receive alerts when Vero goes down. You can also monitor Vero status from your dashboard.

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